20 Minute Introduction

Please register for this 20 minute webinar outlining the key GDPR points you need to know by clicking on the "co" link below.

Please ask your questions below which will be asked directly to Annabel on the free live Q&A webinar on the 12th April at 8.30pm.

You can save your seat for free HERE. We highly recommend you watch the 20 minute webinar first so you are up to speed and ready to ask questions.

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Questions asked so far:

  • Clarification on our current mailing lists. I'm assuming those who have signed up for newsletters direct via mailchimp are ok to stay on? What about those who signed up at fairs as part of competition entries? To keep them on the list do I still need to have the original forms proving the wording re agreeing to newsletters? Or is that not even enough as it was an automatic opt in as opposed to a separate opt in tick box? (KH)
  • Is there a template we can use for an updated data protection / privacy policy? (KH)
  • I currently hold all original hand, foot, paw and fingerprints (and reverse moulds) and have it in my T&C’s that I will keep them for 2 years. Is this ok with all prints collated pre GDPR and what happens post GDPR? Particularly around fingerprints which are unique to that person
  • Can we have clarification on what we we do about our current mailing lists? I have a mixture of people I’ve met at events, friends and family, customers, people who enquired about an order that I added manually, people said they’d be added to my mailing list to enter a competition
  • Can we have a very simple 1/2 liner that we can add to all order forms for adding people to a mailing list that has the purpose of sending them newsletters
  • Can we add something to woo commerce that means our customers can opt in to be sent our newsletters?
  • I sometimes run competitions on my Facebook page and everyone who enters I then send a personalised 1 off Facebook message thats very friendly and lets them know they can have 10% off whatever product was the prize within a certain time frame. If they don’t respond I don’t message them again. However I assume I can’t do that as I don’t actually have their permission to contact them even though they have interacted with my Facebook page?
  • Just to understand a little about the legal side, I assume we’re only likely to get in trouble on this if someone actively complained to the regulator about one of our data practices? I’m not going to ignore any of this, but it would also be helpful to get some perspective on this as most of us are teeny tiny businesses compared to some of the giant FMCG companies

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